Volunteer Management,
Built for Real Nonprofits.
Self-service portal. Native Checkr with expiring reminders. Automatic hour valuation for Form 990. Hours approval workflow. Master dashboard. Private events. All in one place.
14-day free trial. No card.
Most volunteer tools are
Generic.
You need nonprofit-native.
HelpOne was built exclusively for 501(c)(3)s. Hours automatically value for Form 990 and P&L. Background checks expire with reminders. Staff and volunteers live in one system. No workarounds.
Self-Service Portal
Volunteers update their profile, set availability, claim open shifts, track skills, training, timesheets, policies, and documents — all under clear “My” tabs.
Outcome: Zero chasing. Higher engagement.
Native Checkr + Compliance
Invite, track, and renew background checks. See expired checks instantly. Upload other checks and certifications. Calendar reminders keep everyone current.
Outcome: Audit-ready compliance.
990-Ready Hours
Every hour is automatically valued (customizable rate) and ready for Form 990 and P&L. One-click export. No spreadsheets.
Outcome: Hours that file themselves.
Everything You Actually Need
From onboarding to 990 — fully connected.
Volunteer Onboarding
Add new volunteers in one click. They complete their own profile, availability, skills, documents, and policies through the portal.
Private Events
Mark any event as private so it never appears in the volunteer portal. Perfect for internal or sensitive opportunities.
Smart Availability
Volunteers set date ranges and preferred periods (Morning / Day / Afternoon / Evening). The system only shows matching open shifts.
Hours Approval Workflow
Open → Submitted → Approved. Track who changed status and why. Clean audit trail for every hour.
Communication Hub
Send SMS and email shift reminders and thank-yous per event. Templates included. Full delivery history.
Certifications & Extra Checks
Upload additional background checks and track other certifications beyond Checkr. Everything stays in one profile.
The Volunteer Self-Service Portal
Everything a volunteer needs under clear “My” tabs. No training required.
My Availability
Volunteers set their own recurring or one-time availability windows and preferred time periods. The system only surfaces open shifts that match.
Outcome: Better match rates and far fewer "I can't make it" messages.
Admin Master Dashboard
One screen to run your entire volunteer program.
Volunteer Overview
Live count of active volunteers, total hours, and automatic dollar valuation at your custom hourly rate.
Need Attention Flags
Instant visibility into expired background checks, missing documents, or incomplete profiles — with Checkr status icons.
Shift Management & Hours Approval
See fill rates per event, manage open shifts, and move hours through Open → Submitted → Approved with full audit trail.
Compliance Reporting
One-click summary: “32 hours ready for Form 990, $1,113.28 for P&L”. Export CSV or PDF by month, quarter, year, or YTD.
Background Screening Done Right
Native Checkr + the ability to track everything else.
Native Checkr Integration
Invite, track status, and receive real-time webhooks. Basic Criminal, National Sex Offender, SSN Trace, County Criminal packages included.
Expiring Check Reminders
Automatic alerts when background checks expire. Visible on the master dashboard and calendar.
Upload Other Checks & Certifications
Not limited to Checkr. Upload additional background checks and track any other certifications your organization requires.
Full Activity Log
See every invitation sent, completed, canceled, or expired with timestamps and volunteer names.
How HelpOne compares
Most volunteer tools cost more as you grow. HelpOne is one flat price with unlimited volunteers and admins, and it includes events, finances, HR and the rest.
Volunteer Management
What volunteers and coordinators get
- Volunteers tick their skills from three lists you control: Skills, People skills, Personal qualities.
- Shifts show the skills they need and which volunteers have them.
- Three-step online sign-up: emergency contact, guardian OK for minors, availability, waiver, your own questions.
- A portal for volunteers: next shift, find and claim shifts, check in, hours, profile, certificate.
- Waitlists fill open spots automatically.
- Texts respect consent, STOP and quiet hours.
- QR check-in cards and a kiosk mode.
- Approve hours or send them back with a reason. Only approved hours count toward your 990.
- Background checks through Checkr: you sign up and pay Checkr directly. Checks and re-check dates show on the calendar.
Even if you don't need every module today,
you're still ready for tomorrow.
Start with only what you need. Simply hide the rest – they disappear from your dashboard.
One plan. Every module.
Try every module free for 14 days
or $2,990/year (two months free)
Choose yearly at checkout or when your trial ends.
No contracts. Cancel anytime in two clicks, and take your data with you.
14-day free trial. No card. When it ends, everything is saved and read-only until you choose a plan.